Gain Time: Avoid long queues and waiting, visit parks at the near departure time—how?
You can book your bus tickets online 24/7 access, by phone, or in person
You can choose your seat
You can get your tickets home delivered and pay by cash on delivery
You can choose from several bus operators
You can choose from buses based on boarding points, timing and bus type
If you think we can add value in any other way, you can send us your feedback using the form on the left-hand-side of the page.
No. eMyTrip does not require its customers to go through a tedious registration process.
Not at all! The price of the bus ticket is the same as you would get from the bus operator too.
Yes, this is to help us confirm your booking details and identity before you are allowed to travel
A copy of the ticket would have been sent to you by e-mail when you booked it. Please take a printout of that mail and produce it at the time of boarding. If you have not received the ticket e-mail, please call any of our call centers and our executive will re-send you a copy by mail or through sms
An mTicket is an SMS that is sent to your mobile on booking a ticket with select operators
Sure you can. Please contact our call center and our executive will send you the mTicket on your desired number.
Seats for some of the buses are not readily available with eMyTrip. In such cases, we will take the trouble of helping customers by getting wanted seats from the bus operator and providing it to customers. Therefore, if you see a request button, it’s recommended that you leave your contact details there and eMyTrip executive will try to arrange a ticket for you. Alternately, you can call us and get live help from our executives.
We will call you base on the requests queue and date of journey. At times we are inundated with requests and this may cause a delay in the time we may take to get back to you. If you face such a delay, it’s best to call us up and check on the status of your request.
Not at all! A passenger can use any card to pay for the ticket, not necessarily their own. However, please note that the passenger in whose name the ticket is booked should carry a proof of his identity (along with the ticket) at the time of boarding the bus.
Sure you can. You can call us and book your bus ticket over the phone. You can get the tickets home delivered at a cost and pay cash on delivery.
The different payment options are
Internet banking (Internet enabled online bank account)
Cash-on-delivery (available in select major cities)
To order a home delivery, contact us at any of our call centers. Our executive will book a ticket for you and have it home delivered at a time most convenient to you. You can also order a home delivery online (except for same day travel). We have home delivery as a payment option on the payment page. You can leave your delivery preferences there. We will call to confirm the details you have provided us and dispatch the ticket immediately.
Transactions on eMyTrip are very safe. We employ the best-in-class security and the transactions done are secure. Apart from being certified by Verisign, eMyTrip through payment gateways providers uses Secure Socket Layers (SSL) data encryption. Using SSL ensures that the information exchanged with us is never transmitted unencrypted, thus protecting the information from being viewed by unauthorized individuals.
Yes you can cancel your ticket by contacting us via phone or our contact page
The following is the usual cancellation fee:
Upto 1 week before the travel
No charge-fully refundable
Less than 1 week and upto 2days before the travel
5% of the total ticket fare
Less than 2 days and upto 24hrs before the travel
15% of the total fare
Less than 24hrs before departure
However please note that the cancellation fee and cancellation period may differ for specific bus services. Please contact any of our executives for cancellation details on any specific service.
You need to click on the cancellation link provided on our home page. Enter your ticket number and the e-mail ID that was provided at the time of booking and click on cancel ticket.
eMyTrip provides a 100% refund if the bus is missed due to either eMyTrip or its’ partner company's fault. However, if the bus is missed due to any other reason not directly related to eMyTrip no refund is provided.
The refund is provided as per with our cancellation policy. This refund will be provided in the form of a cash coupon.
The cash coupon is a code that can be used against any future bookings with us (within 3 months of cancellation date).
Yes. You can use more than one cash coupon during a single transaction on eMyTrip. You can enter as many as 3 coupons per transaction. However each coupon can be used only once. Every time you enter a new cash coupon number, you submit the number using 'calculate'. The balance after the transaction will be associated with the new cash coupon.
The cash coupon policy was introduced for convenience to the user so that they don't have to go through the payment procedure all over again. However, if you wish to encash the cash coupon, you can do so by sending us a mail . We will require your cash coupon number, and the bank / card details you used while making a payment the time you transacted. The money will reflect in your card / account within 10 business days.
If you have any questions or need information on any of our services you can send an email to firstname.lastname@example.org or fill out the form. We will contact you shortly.